Dr. Marr's journey began as a veterinarian assistant in a small animal clinic during her undergraduate studies. It was during this time that she discovered the transformative power of low-stress handling techniques, sparking her deep passion for creating a stress-free experience for pets. Pursuing her dream, she completed her veterinary training at Ross University and her Clinical year at Cornell, gaining invaluable experience in various hospitals along the way.

In October 2021, Dr. Marr took a significant step forward by acquiring Genesee Valley Veterinary Hospital. Since then, she has worked tirelessly to build a team of dedicated professionals who share her commitment to providing exceptional care and forging lasting relationships with our clients.

Shauna Marr, Office Manager, coordinates and oversees all office administration procedures. Shauna has a background in Immunology and Business Administration. She graduated from the University of Rochester in 2006 with her MS degree. She is also in the process of completing an AS in Business Administration at Monroe Community College and is also becoming certified in Low-Stress Handling.

In her spare time, Shauna is passionate about natural healing modalities and is certified in Transformational Life Coaching and The Body Code by Dr. Bradley Nelson. Shauna loves the opportunity to help streamline the business aspect of the hospital and support her sister so that she can focus on being such a great doctor.

Rachael Potocki works as a receptionist and LVT, attending to clients' needs as well as assisting Dr. Marr and technicians. She has worked full-time at Genesee Valley Veterinary Hospital since October 2020. Rachael graduated from Alfred State College in 2020 with her Agricultural Technology degree while working towards her veterinary technician degree. She then transferred to an online program one year after graduation and plans to take the licensing examination in 2024.

Rachael has three rescue animals–two cats and a dog. She also enjoys camping and spending time with her family and her animals. Rachael would like to experience treating elephants, as they are her favorite animal, and may be interested in specializing in Zoology.

Rachael comes to work every day because of her first dog Polly who inspired her to start working in veterinary medicine, and working with clients motivates her to help every dog and cat possible. Seeing the owners' faces light up when we treat their pets as our own makes her love for this line of work even stronger.

Parker Biesterveld, Licensed Veterinary Technician, handles technician appointments, surgical preparation and recovery, referrals, and lab work, as well as assisting Dr.Marr in day-to-day tasks. Parker has been with Genesee Valley Veterinary Hospital for two years since graduating from Alfred State College with an associate's degree in Veterinary Sciences. In her spare time, Parker enjoys painting, spending time with her younger siblings and godson, and relaxing with her fur babies. Parker is inspired by setting a good example for her siblings and working every day to be a good mother. Parker enjoys building relationships with our clients and getting to know and love their animals as her own. She also works to provide comfortable, low-stress veterinary care to her patients in hopes that they enjoy coming in for a visit.

Chloe Miles, Licensed Veterinary Technician, handles technician appointments, lab work, patient care, as well as assisting the doctors during appointments and surgeries. Chloe graduated from Alfred State College in 2021 with an associate's degree in Veterinary Technology. Chloe has worked in equine medicine for the last two years and is excited to get back into small animal medicine. In her spare time Chloe likes to spend time with her horse, Callie, her two cats, Arlo and Aila, and her family. She enjoys spending time outside, hiking, fishing, and hunting. Chloe believes that the doctor's office should be a safe place for humans and animals alike. This pushes her to make the visits as low stress as possible for her patients and their families.

Kimberly Wells, Receptionist, is responsible for maintaining client relationships, recently joined Genesee Valley Veterinary Hospital.She is enjoying meeting and getting to know all of the clients and patients. She is looking forward to working with the team of dedicated and caring professionals to help create an enjoyable experience for the animals and their owners when they visit.

Kim has three dogs: Max, Pax, and Leo, and many farm babies as well! She lives on a farm in Springwater where she enjoys gardening, hunting, and making goat cheese in her spare time. Kim loves being able to bring her dogs, rabbits, goats, and sheep to local nursing homes to watch residents smile when they pet them and share stories with her of the special animals they previously shared their lives with.

Amy Marnon, Records Keeper, is responsible for maintaining medical records and inventory as well as assisting with checking patients in and out. She has been with Genesee Valley Veterinary Hospital for over 20 years. Even with all her experience, Amy believes there is always more to learn. She is currently working on becoming certified in Low-Stress Handling to ensure pets have a positive experience at the clinic. In her spare time, she enjoys nature photography, embroidery, and spending time with her children and grandchildren.

She has always had a love of animals, and has passed that love on to her children as well. Between Amy and her three daughters, her family currently has 4 dogs, 8 cats, and a lizard. Her house has been home to many animals, including rescued dogs and cats, 3-day old kittens, ferrets, hamsters, a chinchilla, rabbits, ducks, and even a turtle! Her love of animals certainly shows when she is at work. She treats every patient as if they were her own.

Laurel Frenette, our receptionist, joined us in October of 2022 after retiring from a 20-year career in property management, working primarily with seniors in affordable housing settings. She brings a wide variety of customer service skills to the practice and especially enjoys interacting with our senior community to keep their pets healthy so they can enjoy a long life together. Laurel holds a BS in Business Management from Nazareth College and is in the process of becoming certified in Low-Stress Handling.

A dog lover by nature, Laurel finds herself in the position of having two wonderful feline companions, one of which at least thinks he is a dog. In her spare time, Laurel can be found riding at a local stable and finding ways to combine her love of horses and traveling, making Wyoming one of her favorite destinations. After crossing Mongolia off her bucket list, Laurel has her sights set on a dream trip to Peru, riding on horseback to explore the countryside and seeing Machu Pichu. Laurie believes that earning an animal's trust is a gift and that the bond between a pet caretaker and their pet is filled with love and respect. She enjoys meeting all of our clients and their pets and getting to know the stories of their time together.

Conner supports with low-stress restraint during examinations. He is learning quickly in his transition from large to small animal settings but is diligent in cleaning and disinfecting, along with feeding and walking patients. Prior to being with the hospital he finished his Agricultural Technology Associate in Science degree at Alfred State and is working on obtaining his bachelors in the same field. In his spare time, Conner loves to be outdoors enjoying nature. He also likes to go to the gym to train in hopes of competing in powerlifting competitions. Conner is passionate about helping provide the best possible care for animals during their stay at the clinic and through assisting co-workers in tasks during the client’s appointments or after.