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Payment Options

Information on our policies and payment options.

Thank you for choosing Genesee Valley Veterinary Hospital

While payment is required at the time of service, we understand that pet health concerns can often come as an unexpected expense. To help make paying for veterinary care as easy as possible we are happy to offer multiple methods of payment and can assist you in choosing the best option for you and your pet. We accept cash, checks, Visa, MasterCard, Discover, CareCredit, and Scratch Pay and pet insurance.

For online payment of your pet’s medical bill, use our online portal.

Pay Online Now

Pet Insurance Information

Visit our Pet Health Insurance page for more information.

Financing Information

CareCredit is healthcare financing for your pet.  It takes just a couple of minutes to apply from your phone or computer and hear right away if you’ve been approved.  CareCredit is a credit card that allows you to make regular payments to your account as you would any other card and you only need to apply once to take care of those unexpected vet visits you may encounter for the life of your pet.  Find out if you qualify by clicking on www.carecredit.com/

Scratchpay offers two plans for large veterinary bills. Scratchpay is not a credit card so you would need to apply each time you would require financing.  Scratchpay Take 5 is a simple payment plan for expenses up to $1000.  A payment of $200 is due at the time of application and payments are made every 2 weeks for up to an additional 4 weeks.  For more information about Scratchpay or to check your rate click here: https://scratchpay.com

Zero-Tolerance Policy for Abuse

We have a zero-tolerance policy for any form of abuse or harassment towards our staff.